Hirakata Life Guide (“this website”) respects the privacy of its users and handles personal information appropriately.

This Privacy Policy explains how this website collects, uses, manages, and protects personal information.

Last updated: May 10, 2026

1. Operator

This website is operated by ACTION.

Operator:
ACTION

Address:
Biigo 229, Hirakata VIE.ORNER 5F, 7-1 Okahonmachi, Hirakata-shi, Osaka 573-0031, Japan

Email:
info@hirakata-life-guide.com

2. Purpose of This Website

Hirakata Life Guide is a privately operated information website that provides practical information for foreign residents living in Hirakata.

This website aims to help users find useful information related to daily life, city office procedures, health, childcare, transportation, emergencies, and other matters.

This website is not an official website of Hirakata City or any government agency. When necessary, this website may introduce or link to official websites, public information, consultation services, and related organizations.

3. Information We May Collect

This website may collect the following information when users contact us through the inquiry form or by email:

  • Name
  • Email address
  • Inquiry details
  • Any other information voluntarily provided by the user

This website may also collect technical information automatically, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of access
  • Referrer information
  • Cookie information

4. Purpose of Use

The information collected by this website may be used for the following purposes:

  • To respond to inquiries
  • To confirm the content of messages received through the contact form
  • To improve the content, usability, and operation of this website
  • To prevent spam, unauthorized access, or other inappropriate use
  • To analyze website traffic and improve user experience
  • To provide, manage, and improve advertising and related services
  • To comply with applicable laws and regulations

Personal information will not be used for purposes beyond those stated above, unless the user has given consent or such use is permitted by law.

5. Contact Form

When users submit an inquiry through the contact form, the information entered may be stored and used to respond to the inquiry.

Depending on the content of the inquiry, this website may guide users to official websites, public offices, consultation services, or other appropriate contact points.

This website does not act on behalf of Hirakata City or any government agency and cannot make official decisions regarding administrative procedures, public services, immigration matters, medical matters, or legal matters.

6. Cookies

This website may use cookies.

Cookies are small text files stored on a user’s device when visiting a website. Cookies may be used to improve convenience, analyze website usage, display advertisements, and improve website performance.

Users can disable cookies through their browser settings. However, some functions of this website may not work properly if cookies are disabled.

7. Access Analysis Tools

This website may use access analysis tools such as Google Analytics or similar services.

These tools may use cookies to collect traffic data. The collected data is generally processed in a way that does not directly identify individual users.

The information collected through these tools is used to understand how users access and use this website and to improve the content and usability of the website.

8. Advertising

This website may use advertising services, including Google AdSense, affiliate advertising, sponsored banners, or other third-party advertising services.

Third-party advertising providers may use cookies or similar technologies to display advertisements based on users’ visits to this website and other websites.

Users may be able to disable personalized advertising through the settings provided by each advertising provider.

Advertisements displayed on this website do not mean that Hirakata City or any public organization recommends, guarantees, or endorses the advertiser, product, service, or content.

9. External Links

This website may contain links to external websites, including official websites, public institutions, medical institutions, transportation providers, local organizations, businesses, and other third-party websites.

This website is not responsible for the privacy practices, content, accuracy, safety, or operation of external websites.

Users should check the privacy policy and terms of use of each external website before using it.

10. Disclosure of Personal Information to Third Parties

This website will not disclose personal information to third parties except in the following cases:

  • When the user has given consent
  • When disclosure is required by law
  • When disclosure is necessary to protect a person’s life, body, or property
  • When cooperation with public authorities is legally required
  • When disclosure is necessary to respond appropriately to abuse, spam, unauthorized access, or other improper use of this website

11. Management of Personal Information

This website will take reasonable measures to prevent unauthorized access, loss, leakage, alteration, or misuse of personal information.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, this website cannot guarantee absolute security.

12. Retention Period

Personal information collected through inquiries may be retained for as long as necessary to respond to the inquiry, manage website operations, prevent trouble, or comply with legal obligations.

When the information is no longer necessary, it will be deleted or managed appropriately.

13. Requests for Disclosure, Correction, or Deletion

Users may request disclosure, correction, suspension of use, or deletion of their personal information, where such requests are permitted under applicable laws and regulations.

For such requests, please contact us using the email address listed in this Privacy Policy.

14. Children’s Privacy

This website is intended to provide daily life information for residents and is not specifically directed to children.

If a child contacts this website, a parent or guardian should do so on behalf of the child whenever possible.

15. Disclaimer Regarding Information Accuracy

This website makes reasonable efforts to provide accurate and useful information.

However, public systems, procedures, office hours, fees, transportation information, medical information, emergency information, and other details may change.

Users should check official websites or contact the relevant organization directly before making important decisions or taking action.

16. Changes to This Privacy Policy

This Privacy Policy may be updated when necessary due to changes in website operation, services used, legal requirements, or other reasons.

The updated Privacy Policy will be posted on this page. The revised version will become effective when it is published on this website.

17. Contact

For questions about this Privacy Policy or the handling of personal information, please contact us at:

Hirakata Life Guide
Email: info@hirakata-life-guide.com